Fillmaster 4000 Related Questions

The smallest amount of water the Fillmaster 4000 will accurately dispense is 9ml. The largest amount of water the Fillmaster 4000 will dispense is 999ml.
Yes. The Fillmaster 4000 can be outfitted with a barcode scanner to make reconstitution more efficient and uniform. By scanning a drug’s NDC, the dispenser will know the amount of water needed to reconstitute, and the 4000 dispenses the accurate amount into the medication. Without a barcode scanner, you simply type in the amount of water specified on the bottle label.
Yes. The Fillmaster 4000 software includes a “Repeat Last Fill’ function which allows pharmacies to dispense the same amount of water as in the previous dispense. This is very useful for prescriptions that include multiple bottles of amoxicillin, for example.

The Fillmaster 4000 does not filter water. Rather, it is fed purified water via the FillPure Water Purification System. Facilities that require additional bacterial remediation can choose to add a UV-C reactor to their Fillmaster 4000 dispenser. The UV reactor uses UV-C wavelengths between 200 nm – 280 nm. UV-C photons penetrate cells and damage the nucleic acid, rendering them incapable of reproduction or microbiologically inactive.

The Fillmaster 4000 must be mounted on the wall within 50 feet of the pharmacy’s sink. The 4000 measures H 20″ x W6.5” x D4.8”. It also requires access to a power outlet. The supplied power cable is ## feet long. Installation can either be performed by the pharmacy or by a certified FillPure technician.

Pricing varies depending on the multiple iterations of the dispenser. Does your pharmacy require a water purification system? Would you like a barcode scanner included? Would you like access to FLAVORx flavoring recipes? For pricing based on your pharmacies needs, please fill out this form and a sales representative will reach out to you with more details.

General Fillmaster Related Questions

Fillmaster offers purified water dispensers to fit every pharmacy size and prescription volume.

The FLAVORx Auto by Fillmaster fully automates both reconstitution and flavoring, helping pharmacies save time and provide excellent patient care. Patients can choose a favorite FLAVORx flavor for their prescription, and the dispenser adds the flavor as it adds the purified water. The FLAVORx Auto features an integrated barcode scanner to make filling and flavoring liquid prescriptions quick and easy.

The Fillmaster 4000 dispenser automates the reconstitution process, eliminating the need for costly bottled water and measuring. The 4000 features an optional barcode scanner to make filling liquid prescriptions quick and easy. Pharmacies looking for the best in water quality can also choose to add a UV reactor. The 4000 can be enabled to display flavoring recipes for pharmacies that prefer to flavor medications manually.

With the Fillmaster automated dispensers, pharmacists simply need to scan the medication’s barcode or enter the volume of water needed and the Fillmaster will dispense the amount of purified water needed for reconstitution.

Fillmaster’s manual dispensers can be attached to containers of fed water through a water purification system. The water is measured and dispensed by the pharmacist using two levers.

When purchasing a Fillmaster dispenser, you have the option to add a FillPure Water Purification System. This six-stage reverse osmosis filtration system purifies source water before it reaches the dispenser so that the water used for reconstitution is clean and free from contaminants. The FillPure Water Purification System includes a sediment filter, two activated carbon filters, an RO membrane, a deionizing filter, and a bacterial sieve.

Fillmaster offers installation performed by a certified technician for a fee. If you prefer to perform the installation yourself, the instructions will be included with the new dispenser.

If your dispenser frequently gives a missing NDC error, please contact technical support at 888-284-7873 to see if your dispenser needs a new SD card or battery. Some dispensers may be connected to the pharmacy’s wi-fi for over-the-air updates.

Some dispenser models can connect to the pharmacy’s wi-fi to receive NDC database updates over the air. To check eligibility, please give us a call at 800-884-5771.

To place an order for replacement dispensing tips, batteries, or filters, please call us at 800-884-5771, send an email to info@fillmastersystems.com, or submit this form.

To keep your dispenser clean and functioning as it should, we recommend completing regular preventative maintenance steps.

If you experience an issue with your dispenser, please call Fillmaster technical support at 888-284-7873.

Dispenser user guides can be found here.

Customer service can be reached at 888-284-7873 or info@fillmastersystems.com.